TERMS & CONDITIONS
Given the environment that the walks are conducted in, there is an inherent risk of walking in bushland/coastal areas. The following terms and conditions along with the Liability waiver are to highlight the dangers associated with the undulating trails and wildlife including venomous snakes and spiders. Whilst the risks are minimal, all clients are required to read and sign waivers. Should you have any questions, I invite you to address these with me.
VARIATIONS AND CANCELLATIONS
HOLISTIC HIKES (Amanda) strives to provide its clients (you) with an enjoyable and safe walks. Occasionally unforeseen circumstances (including adverse weather conditions or an insufficient number of clients for us to run the walk) require us to alter location, days of walks or cancel walks.
We retain the right to do any of these things without notice (however, where practical we will endeavour to provide you with notice of alterations or cancellations). We require a minimum of 3 clients to run a walk. If we need to cancel a walk due to there being less than 3, we will endeavour to provide you with at least 12 hours’ notice of such cancellation or provide option of smaller or alternative walks.
If HOLISTIC HIKES cancels a walk, we will work with you to book you on a different date. If however you are not able to attend a trip on a different date, we will provide you with a refund of any trip fares already paid.
If you cancel a walk booking at least 48 hours in advance, we will provide you with your choice of a refund of any fees paid, or a credit note for a future walk.
Bookings and Payments are to be made online prior to the registered walk. Please contact me directly to discuss any other arrangements.
HOLITIC HIKES retains the right to cancel or withdraw any discounts or promotions without notice. Any written promotions or discounts offered in emails expire within 2 weeks or unless otherwise stated.
MINIMUM AGE AND FITNESS
We do not permit clients less than 18 years of age, unless accompanied with a parent or guardian. By booking a walk with us you represent to us that you are at least 18 years of age.
It is your responsibility to ensure that you are physically fit enough to participate in a walk with us. If you have any questions about fitness levels required, please ask us before you book a walk.
By booking a walk with us you represent to us that you are physically fit and capable of participating, and there are no health-related reasons or problems which preclude your participation in the walk.
HH intake form is required to be completed & returned prior to registered/ booked walk. This ensures that I have pertinent information regarding health and fitness levels
HOLISTIC HIKES LIABILITY
You acknowledge and agree that participation in a walks with HOLISTIC HIKES has inherent risks, dangers, and hazards, and may result in injury or illness including, but not limited to bodily injury, disease, strains, fractures, partial and/or total paralysis, death or other ailments that, could cause serious disability, and by booking a walk with us you assume all risks and dangers and all responsibility for any losses and/or damages that may arise during your participation in a walk with us.
At the time that you book a walk, on behalf of yourself, your personal representatives and your heirs, you voluntarily agree to release, waive, discharge, hold harmless, defend, and indemnify HOLISTIC HIKES and all its officers, employees and contractors from any and all claims, actions or losses (including those that arise due to HOLISTIC HIKES negligence or carelessness) for bodily injury, property damage, wrongful death, loss of services or otherwise which may arise out of your participation in walks with HOLISTIC HIKES, we will require that you sign a written waiver and release of liability. Failure to do so may result in refusal to participate and retention of part/ all of monies paid. (A notification period of at least 48 hours applies)
COMMUNICATION AND PHOTOGRAPHY
You may be photographed or filmed, and you agree to allow your photography, video or film likeness to be used for any legitimate purpose (including social media platforms, website and newsletters) by HOLISTIC HIKES, to inspire others, unless you provide specific written notification to the contrary.
Any disputes, grievances are to be put in writing and will be dealt with accordingly.
Should you wish to discuss any of the above information or have questions relating to the Terms & Conditions, please do not hesitate to contact me.
Happy Hiking- Amanda x